Li-ion Kick Scooter Trouble-Shoot FAQ
Q：Why no work of
indicator when unpack the scooter & switch it on?
A：Every & each scooter will be pre-set as “Resting State” to
save power before manufacturer shipment. Plug with the original charger to AC
outlet and then activated within 2 minutes
plugged in, but no charging at all?
A： >. Initially make sure what u take is original charger by
manufacturer (29V/2A), otherwise, replace an original one with dealers.
>. If original charger is plug-in but no color change to the
power indicator, then reach dealer/manufacturer to replace the charger.
>. If indicator is red on, but still no charging, call
Powerocks® after-sales service team immediately.
Q：Even u try to
ride, but no moving on?
A：Accelerate again and ensure the indicator on the controller is
>. If controller
indicator is power-on, check the Electronic Brake button “P” on the handle bar
left is working well (smooth press to up-and-down). If “P” is not activated,
then accelerate to enjoy the scooting. If still no move-on, reach Powerocks®
after-sales service team immediately.
>. If controller
indicator is power-off, plug-in with charger again into AC outlets at 2 minutes
to make sure the
is power sufficient to support your ride-on. If still no move-on, call
Powerocks® after-sales service team
range per full charge?
A：Normally, if average weight @ 60KGs on flat surface roads, it
can support 40KM+ maximum per full charge. Exact range may vary due to the
rider’s weight, incline(s) and how many circles/lifespan the battery pack
(Electronic Brake + Drum Brake) are equipped?
A：Different from that of bicycles or passenger cars, kick scooter
is easy to side-slip if run regularly
>. Electronic Brake can
stop the motor inside efficiently which designed for high-speed scooting.
is more safe to prevent from side-slip which made for normal-speed riding.
>. If emergency happens,
dual-brakes are double-on to optimize the braking performance.
Q：Can it carry any
other heavy luggages or belongings?
A：No person stand-on or maximum 10KGs max loading if the scooter
is standing via the kick-stand.
view of the kick-stand, the overloaded heavy stuffs will damage the scooter
much. Max load is 120KGs if ride it
which maximum safety is secured.